{"id":14340,"date":"2023-04-28T13:19:42","date_gmt":"2023-04-28T16:19:42","guid":{"rendered":"https:\/\/sisperdesign.com\/sisperstore\/?page_id=14340"},"modified":"2023-04-28T16:56:59","modified_gmt":"2023-04-28T19:56:59","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/sisperdesign.com\/sisperstore\/refund_returns\/","title":{"rendered":"Pol\u00edtica de Troca e Devolu\u00e7\u00e3o (Avarias, Arrependimento ou Desist\u00eancia)"},"content":{"rendered":"\n<p><strong>Pol\u00edtica de Troca e Devolu\u00e7\u00e3o (Avarias, Arrependimento ou Desist\u00eancia)<\/strong><\/p>\n\n\n\n<p>Nossos produtos s\u00e3o feitos por impress\u00e3o 3D em pl\u00e1stico biodegrd\u00e1vel (PLA), com design assinado (autoral), qualidade e garantia. <\/p>\n\n\n\n<p>No entanto, entendemos que, em alguns casos, a pe\u00e7a escolhida pode n\u00e3o ter atendido \u00e0s suas expectativas por algum motivo como tamanho, cor, arrependimento de compra ou um defeito apresentado.<\/p>\n\n\n\n<p>Nesses casos, o prazo para troca ou devolu\u00e7\u00e3o do produto \u00e9 de at\u00e9 7 (sete) dias corridos, a contar da data da compra, conforme o artigo 49 do C\u00f3digo de Defesa do Consumidor.<\/p>\n\n\n\n<p>Para isso, a pe\u00e7a n\u00e3o deve apresentar nenhum sinal de uso, e permanecer devidamente conforme enviada, nas tags e embalagens originais do envio, caso algum desses itens n\u00e3o esteja de acordo com tais especifica\u00e7\u00f5es, a troca\/devolu\u00e7\u00e3o n\u00e3o ser\u00e1 realizada.<\/p>\n\n\n\n<p>Para casos de trocas, o cliente poder\u00e1 escolher sua(s) nova(s) pe\u00e7a(s), desde que sendo da mesma marca. Em nenhuma hip\u00f3tese, ser\u00e1 devolvido algum valor, no caso da nova pe\u00e7a escolhida apresentar valor inferior ao da primeira compra.<\/p>\n\n\n\n<p>N\u00e3o realizamos trocas de pe\u00e7as em promo\u00e7\u00e3o.<\/p>\n\n\n\n<p><strong>Termos de servi\u00e7o<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/transparencyreport.google.com\/safe-browsing\/search?url=www.sisperdesign.com&amp;hl=pt-PT\">https:\/\/transparencyreport.google.com\/safe-browsing\/search?url=www.sisperdesign.com&amp;hl=pt-PT<\/a><\/p>\n\n\n\n<p><strong>Precisa de ajuda?<\/strong><\/p>\n\n\n\n<p>Entre em contato pelo <strong>email@sisperdesign.com<\/strong> em caso de d\u00favidas !<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><h3><strong>Overview<\/strong><\/h3><\/p>\n\n\n\n<p>Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange.<\/p>\n\n\n\n<p>To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/p>\n\n\n\n<p>Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.<\/p>\n\n\n\n<p>Additional non-returnable items:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Gift cards<\/li>\n\n\n\n<li>Downloadable software products<\/li>\n\n\n\n<li>Some health and personal care items<\/li>\n<\/ul>\n\n\n\n<p>To complete your return, we require a receipt or proof of purchase.<\/p>\n\n\n\n<p>Please do not send your purchase back to the manufacturer.<\/p>\n\n\n\n<p>There are certain situations where only partial refunds are granted:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Book with obvious signs of use<\/li>\n\n\n\n<li>CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.<\/li>\n\n\n\n<li>Any item not in its original condition, is damaged or missing parts for reasons not due to our error.<\/li>\n\n\n\n<li>Any item that is returned more than 30 days after delivery<\/li>\n<\/ul>\n\n\n\n<p><h2>Refunds<\/h2><\/p>\n\n\n\n<p>Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>\n\n\n\n<p>If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p>\n\n\n\n<p><b>Late or missing refunds<\/b><\/p>\n\n\n\n<p>If you haven\u2019t received a refund yet, first check your bank account again.<\/p>\n\n\n\n<p>Then contact your credit card company, it may take some time before your refund is officially posted.<\/p>\n\n\n\n<p>Next contact your bank. There is often some processing time before a refund is posted.<\/p>\n\n\n\n<p>If you\u2019ve done all of this and you still have not received your refund yet, please contact us at {email address}.<\/p>\n\n\n\n<p><b>Sale items<\/b><\/p>\n\n\n\n<p>Only regular priced items may be refunded. Sale items cannot be refunded.<\/p>\n\n\n\n<p><h2>Exchanges<\/h2><\/p>\n\n\n\n<p>We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.<\/p>\n\n\n\n<p><h2>Gifts<\/h2><\/p>\n\n\n\n<p>If the item was marked as a gift when purchased and shipped directly to you, you\u2019ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.<\/p>\n\n\n\n<p>If the item wasn\u2019t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.<\/p>\n\n\n\n<p><h2>Shipping returns<\/h2><\/p>\n\n\n\n<p>To return your product, you should mail your product to: {physical address}.<\/p>\n\n\n\n<p>You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>\n\n\n\n<p>Depending on where you live, the time it may take for your exchanged product to reach you may vary.<\/p>\n\n\n\n<p>If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don\u2019t guarantee that we will receive your returned item.<\/p>\n\n\n\n<p><h2>Need help?<\/h2><\/p>\n\n\n\n<p>Contact us at {email} for questions related to refunds and returns.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de Troca e Devolu\u00e7\u00e3o (Avarias, Arrependimento ou Desist\u00eancia) Nossos produtos s\u00e3o feitos por impress\u00e3o 3D em pl\u00e1stico biodegrd\u00e1vel (PLA), com design assinado (autoral), qualidade e garantia. No entanto, entendemos que, em alguns casos, a pe\u00e7a escolhida pode n\u00e3o ter atendido \u00e0s suas expectativas por algum motivo como tamanho, cor, arrependimento de compra ou um &#8230; <a title=\"Pol\u00edtica de Troca e Devolu\u00e7\u00e3o (Avarias, Arrependimento ou Desist\u00eancia)\" class=\"read-more\" href=\"https:\/\/sisperdesign.com\/sisperstore\/refund_returns\/\" aria-label=\"Read more about Pol\u00edtica de Troca e Devolu\u00e7\u00e3o (Avarias, Arrependimento ou Desist\u00eancia)\">Ler mais<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"jetpack_post_was_ever_published":false,"footnotes":""},"class_list":["post-14340","page","type-page","status-publish"],"jetpack-related-posts":[],"jetpack_likes_enabled":true,"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/sisperdesign.com\/sisperstore\/wp-json\/wp\/v2\/pages\/14340","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sisperdesign.com\/sisperstore\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sisperdesign.com\/sisperstore\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sisperdesign.com\/sisperstore\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sisperdesign.com\/sisperstore\/wp-json\/wp\/v2\/comments?post=14340"}],"version-history":[{"count":2,"href":"https:\/\/sisperdesign.com\/sisperstore\/wp-json\/wp\/v2\/pages\/14340\/revisions"}],"predecessor-version":[{"id":15191,"href":"https:\/\/sisperdesign.com\/sisperstore\/wp-json\/wp\/v2\/pages\/14340\/revisions\/15191"}],"wp:attachment":[{"href":"https:\/\/sisperdesign.com\/sisperstore\/wp-json\/wp\/v2\/media?parent=14340"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}